Cancellation & Refund Policy

1. General Policy

At Choose Good Calories, we strive to provide the best possible nutrition consultation and diet planning services. This policy outlines the conditions under which cancellations and refunds are processed.

2. Consultation Cancellations

If you wish to cancel your scheduled consultation, you must notify us at least 24 hours in advance. Cancellations made 24 hours prior to the consultation time may be eligible for a refund or rescheduling.

3. Diet Plan Refunds

Diet plans are highly personalised and require significant time and effort from our clinical experts. Therefore, once a custom diet plan has been shared with you, no refunds will be issued under any circumstances.

4. Refund Processing Time

If a refund is approved for a cancelled consultation (made 24 hours in advance) or due to a provider cancellation, the amount will be processed via our payment gateway (Razorpay) and credited back to the original method of payment within 5-7 business days, depending on your bank or payment provider.

5. Provider Cancellations

We reserve the right to cancel any appointment or service request at our discretion. In such cases, if payment has already been made, a full refund will be initiated immediately.

6. Contact Us

For any queries related to cancellations or refunds, please contact us at: Email: choosegoodcalories@gmail.com | Phone: +91 88260 48624